How can I place an order at Onlinechemicaliën.nl?
Placing an order at Onlinechemicaliën.nl is simple and fast. Follow these steps:
- Find the product you want via the search bar or navigate through our product categories.
- Add the product to your shopping cart by clicking the 'Add to cart' button.
- Go to your shopping cart and check the order.
- Enter your details and choose the desired payment method.
- Please check your order and details again and confirm your order.
What are the shipping costs and delivery times?
Shipping costs and delivery times depend on the weight and destination of your order. You can calculate the exact shipping costs and estimated delivery time during the checkout process. In general, we aim to deliver orders within 1-3 working days within the Netherlands.
How can I track the status of my order?
After you have placed an order, you will receive a confirmation email with your order number. Once your order has shipped, you will receive a shipping confirmation with a tracking number. You can track the status of your order by logging into your account or using the tracking number on the carrier's website.
Can I return my order?
If you are not satisfied with your order, you can return it within 14 days of receipt. Please contact our customer service to register a return. Please note that some products, such as hazardous materials, cannot be returned due to safety reasons.
What should I do if I have received a damaged or incorrect product?
If you have received a damaged or incorrect product, please contact our customer service as soon as possible. We will help you solve the problem and send a replacement product if necessary.
How can I pay for my order?
At Onlinechemicaliën.nl you can pay with various payment methods, including iDEAL, credit card, PayPal and bank transfer. During the checkout process, choose your preferred payment method and follow the on-screen instructions.
